Frequently Asked Questions

LifeSciencesHub is an online platform for experts and life science companies or stakeholders in the life sciences industry to connect for the purpose of contractual, project-based work.

Whether you are an expert looking for work or a project, or a company looking to hire an expert, simply create your free profile and begin searching our platform for the ideal project or expert respectively.

You can send feedback and requests to us anytime at inquiry@lifescienceshub.ai

After setting up your account with a valid email and password, you will be directed to set up your profile. This step-by-step process will ask you to enter basic information regarding your experience. Be sure to keep your contact information and profile up to date.

You may view our privacy policy here [insert link]

Once the Company accepts deliverables and releases payment, the work product, along with all associated intellectual property rights, becomes the sole and exclusive property of the Company. If LifeSciencesHub or its member Experts possess any intellectual property rights to the work product that are not owned by the Company, these rights are automatically and irrevocably assigned to the Company upon payment of services to the Expert. LifeSciencesHub and its Experts relinquish any rights to use the work product and will not contest the Company’s ownership of the intellectual property rights. For additional information, please see our Terms of Use [insert link]

LifeSciencesHub conducts a basic identity check for Expert members at the time of profile creation. For an additional fee, Expert members can elevate their profile by purchasing Gold Verification. The Gold Verification package costs $75 and includes verification of education, employment and publications.

For questions, issues and feedback, please email inquiry@lifescienceshub.ai

To reset your password, click the “forgot password” option at sign in. If you need additional assistance, please email inquiry@lifescienceshub.ai

To update your profile information, log in to your account and navigate to your profile settings. After updating your profile, be sure to click the “save” button to save your changes. If you need additional assistance, please email inquiry@lifescienceshub.ai

If you have trouble accessing your account, please email inquiry@lifescienceshub.ai

To deactivate your account, please use the account settings feature under your profile. Note, your account information is archived, and will be available should you wish to return to our platform. For additional assistance, please email inquiry@lifescienceshub.ai

Finding an expert for your project is easy! Create your profile (be sure to accurately populate your industry, therapeutic area, cross-therapeutic expertise and functional expertise), post your company project on LifeSciencesHub and begin searching our database of experts. LSH also uses technology to recommend experts that match your project needs. You can also search and review expert profiles without creating a project.

Search expert profiles by location, industry, therapeutic area, cross-therapeutic expertise, and functional expertise. Use the “filter” feature to further personalize your search results.

If an Expert’s profile piques your interest, simply click the “Invite to Project” button. The Expert will be notified and will respond if interested. If you don’t have an open project, but would like to correspond, use the Chat feature to send a message.

You may use the Chat feature to engage with an Expert. If you would like to have a live conversation with an Expert, use the Video Call feature. Please note, all communications must be kept on the LSH platform. Sharing personal contact information such as phone numbers and email addresses may result in your account being deactivated.

Once the Company accepts deliverables and releases payment, the work product, along with all associated intellectual property rights, becomes the sole and exclusive property of the Company. If LifeSciencesHub or its member Experts possess any intellectual property rights to the work product that are not owned by the Company, these rights are automatically and irrevocably assigned to the Company upon payment of services to the Expert. LifeSciencesHub and its Experts relinquish any rights to use the work product and will not contest the Company’s ownership of the intellectual property rights. For additional information, please see our Terms of Use [insert link]

Finding a project is easy! Create your profile (be sure to accurately populate your industry, therapeutic area, cross-therapeutic expertise and functional expertise) and begin searching posted projects. Click “apply to project” to submit your profile for consideration. You also may be invited to a project by a Company who found your profile via search. LSH uses technology to recommend projects that match your expertise.

Creating your account is free, as is posting your profile and searching projects.

LifeSciencesHub conducts a basic identity check for Expert members at the time of profile creation. For an additional fee, Expert members can elevate their profile by purchasing Gold Verification. The Gold Verification package costs $75 and includes verification of education, employment and publications. Eligible Experts may also apply for C-Suite Membership.

When you would like to apply to a project, simply click “Apply to Project”. The Company will review your profile and reach out to you if you are a good fit.

You can search projects by industry, therapeutic area, cross-therapeutic expertise, and functional expertise. Use the “filter” feature to further personalize your search results.

You may use our Chat feature to correspond with a Company. If you would like to have a live conversation with a Company, use our Video Call feature. Please note, all communications must be kept on the LSH platform. Sharing personal contact information such as phone numbers and email addresses may result in your account being deactivated.

When a Company and an Expert decide to collaborate on a project, both parties must agree to the project deliverables, milestones, fee and payment options. Both parties must also have a Stripe account connected to their profile for payment processing.

LSH does not provide contracts. Project parameters are outlined on the platform, defined by the Company and include all terms for deliverables, milestones and fees. Both Company and Expert members agree to the project parameters prior to collaborating. By agreeing to participate in a project, LSH members are bound by our Terms and Conditions.

Initiate a project in 5 easy steps: 1. Define project deliverables, milestones and fee 2. Fund the project via Stripe 3. Invite an Expert to begin collaborating 4. Accept deliverables 5. Process payment

Begin collaborating in 5 easy steps: 1. Agree to project deliverables, milestones and fee 2. Connect your Stripe account 3. Begin collaborating 4. Submit deliverables 5. Accept payment

While outlined in detail in our Terms of Use, LSH members should conduct themselves professionally at all times. Confidentiality, quality of work, and client satisfaction are paramount. In addition, we take violations of our non-circumvention policy seriously. Engaging in actions or activities that circumvent the site's payment methods or reduce fees owed to LifeSciencesHub is strictly prohibited.

Experts must submit deliverables to the Company as agreed in the project parameters. Be sure to adhere to the LSH guidelines regarding thoroughness, accuracy, timeliness, communication, professionalism, and client satisfaction.

Prior to collaborating on a project, both parties must have an established Stripe account. The Company will fund the project and release payments to the Expert as deliverables are approved, as agreed by both parties in the project parameters. Once a Company approves the deliverables, payment will be released and routed to the Expert, less the 13.5% LifeSciencesHub fee.

Companies are not charged a fee for using our platform to find or collaborate with Experts.

Experts are not charged a fee for using our platform to find or collaborate with Companies. LifeSciencesHub collects a 13.5% fee of each project total (this amount includes Stripe transaction fees)

Prior to starting a project, both Companies and Experts must connect a bank account via Stripe.